As a patient’s first point of contact, our patient team will help them with their initial enquiries and throughout their cancer journey.
If your patient decides on Proton Therapy
We’ll organise and book all their medical appointments, plus hotel and flights if they wish, so they’re in a convenient location to our medical facility to give them peace of mind and make sure they feel truly cared for.
When they arrive in Prague, we’ll be waiting for them at the airport. We can arrange their transport to and from the centre and also accompany them to their appointments so they’ll never feel alone. In an emergency, we will be on call 24/7 to support the patient using the phone we’ll supply them with.
Our operational team makes sure your patient’s contract is ready when they are and that all their documents are kept up-to-date. They strive to keep our facility exceeding expectations by researching and collecting technical data so that we can continually improve our facilities and our patients care.
They are also responsible for the Proton Therapy UK’s marketing. Our main aim is to spread awareness about the different types of cancers, to educate people on the symptoms and to encourage doctors to refer patients if they suspect anything suspicious.