Information regarding the spread of the Coronavirus (COVID-19) in the Czech Republic

In connection with the spread of COVID-19, the Proton Therapy Center has promptly adopted several measures and recommendations in order to protect the safety of our patients and staff. Thanks to these measures we have introduced, we have been able to continue to operate ensuring optimal continuum of care to adult and paediatric patients worldwide during the COVID-19 pandemic.

Frequently asked questions related to COVID-19

From March 13, 2021, traveling to the Czech Republic is only permitted for essential reasons. Everyone arriving from countries outside the Czech Republic, with the exception of those traveling from a country with low risk of contagion („green country“ according to the Ministry of Health of the Czech Republic), must complete a form before arrival. Passengers must also undergo a test for COVID-19, according to the rules applicable to their country category regarding the risk of disease transmission.

Throughout their stay in the Czech Republic, all visitors are required to carry a confirmation of completion of the arrival form, COVID-19 test results, and a certificate issued by the Proton Therapy Center regarding travel for the purpose of treatment.

Everything depends on the extraordinary measures of the Ministry of Health of the Czech Republic (MZČR) and on the internal regulations of the Proton Therapy Center. At the moment, we do require all patients from abroad to undergo COVID-19 testing. Upon scheduling your consultation or other examinations, your personal coordinator will inform you about specific measures currently valid at the Proton Therapy Center.

Current information from MZČR can be found at the links below: 

Before arriving to the Czech Republic, you must fill in the arrival form, which is available here: https://plf.uzis.cz/

If you are a citizen of a country outside the EU, you can enter the Czech Republic in urgent emergency situations, given that the treatment has been preplanned. The reason must be substantiated by an appropriate document. This document will be sent to your e-mail address by your personal coordinator.

Upon arrival in the Czech Republic, you must have a specific type of test according to the Ministry of Health. Your personal coordinator will be happy to advise you. 

It is possible to undergo an antigen test at the Proton Therapy Center according to the current valid price list. Alternatively, we can help you arrange a PCR test. 

Yes, the same conditions apply to the person(s) accompanying the patient traveling from abroad. However, we ask that you come accompanied by max.1. person. Your escort will be asked (as all patients are) to complete an affidavit to enter the Proton Therapy Center. Your escort must meet at least one of the following conditions:

  • has been vaccinated against Covid-19
  • has recovered from Covid-19 in the last 90 days
  • has had a negative test (antigen or PCR) for Covid-19 in the last 48 hours
  • has no clinical signs of infection and adheres to the measures of Ministry of Health of the Czech Republic

We have taken all necessary measures to protect patients and our staff.

  • Everyone entering the Proton Therapy Center is required to wear a respirator without an exhalation valve, with a protection class of at least FFP2 or KN95, maintain a safe distance.
  • We measure the body temperature of everyone entering the building.
  • An automatic disinfectant dispenser is also available at the entrance.
  • Each new patient signs an affidavit with targeted questions regarding possible encounters with the infection.
  • Patients should arrive to the Proton Therapy Center for their scheduled initial and control examinations no earlier than 15 minutes in advance. For MRI and PET/CT examinations, patients should arrive no earlier than 20 minutes before the set time. This way, people do not accumulate in the building more than is absolutely necessary.
  • We ask all patients to come for examinations and treatment unaccompanied. However, it is possible to be accompanied for the initial examination. Exceptions are given to paediatric patients and patients with physical or sensory disabilities.

If you notice you have any symptoms such as runny nose, cough, fever, shortness of breath, indigestion, etc., we ask that you do not enter the Proton Therapy Center at all. Postpone the date of your initial consultation and contact your general practitioner.

If you are a patient already undergoing treatment at our facility, please inform us on your situation without personal contact (you can reach out to us via phone, e-mail, or chat) and we will instruct you on how to proceed.

For up-to-date information on the measures taken in the Proton Therapy Center, you can confidently contact:

If you notice you have any symptoms such as runny nose, cough, fever, shortness of breath, indigestion, etc., we ask that you do not enter the Proton Therapy Center at all. Postpone the date of your initial consultation and contact your general practitioner.

We currently link patients to the following websites:

On these websites you can find offers from accommodation service providers in the Czech Republic. The Proton Therapy Center has no contract with any accommodation facility and cannot be held responsible for any establishment or epidemiological principles there.

Before entering the Proton Therapy Center, the patient receives an FFP2 respirator without an exhalation valve, a disposable gown, and performs proper hand disinfection. We have a dedicated staff who is in contact only with COVID-19 positive patients. The patient comes to the treatment preferentially through the entrance on the 1st floor, where a receptionist from the 2nd floor will wait for them.

We ask COVID-19 positive patients to avoid contact with staff members other than the caregivers and, if possible, patients. All medical procedures are planned for the end of working hours.

Upon request, all patients and their accompanying persons are obliged to prove they are traveling to the Czech Republic for treatment. They can do so by presenting the permit which we issue as soon as a patient‘s treatment at the Proton Therapy Center is confirmed. This permit is sent to the patient by the Client Service Department via e-mail.

Additional Information

We ask all patients to follow the instructions of the Proton Therapy Center’s staff. Do not to enter the building without respiratory (nose, mouth) protective equipment. Suitable equipment is a respirator or similar device (always without exhalation valve) meeting at least all technical conditions and requirements for the product, including a filtration efficiency of at least 94% according to relevant standards (eg FFP2, KN 95), which prevent the spread of droplets. If the instructions are not followed, entry to the building will not be allowed.

Up-to-date information on the actions taken by the Proton Therapy Center is available at:

When entering the building, all patients are asked to follow the instructions of the staff of the Proton Therapy Center. Please enter the building with your mouth and nose covered with a mask. Always enter the PTC premises with a mask or respirator without exhalation valve. If you have a respirator with an exhalation valve, we will ask you to cover it with a cloth mask. You will not be allowed to enter the building if you do not follow these instructions.

  • For your initial and follow-up examinations, please arrive no earlier than 15 minutes before the scheduled time of the examination.
  • For your MRI and PET/CT examinations, please arrive no earlier than 30 minutes in advance.
  • Upon arriving at the PTC, ring the bell labelled “Recepce”. The receptionist will screen you through Intercom (speaking device) by asking several questions. Only patients passing the screening will be allowed to enter the Proton Center building.
  • We would like to ask all the patients to come to the examination unaccompanied, if possible. Exceptions are paediatric patients and patients with physical or sensory disabilities.
  • If you come by car, a PTC employee will provide you (after the screening) with printed documents and several informed consent forms to fill in. Please fill out these documents in your car. After you have read and completed everything, call the phone number provided on the folder.
  • If you come by public transport, you will be allowed to enter the building after the screening. You will receive printed documents to read and informed consent forms to fill out.
  • In the entry hall of the Proton Therapy Center, there are tables with questionnaires prepared for patients who have come by public transport. You will be asked to give a written confirmation that you do not have any signs of COVID-19 infection. You will submit this questionnaire to the receptionist after completing it. Afterwards, you will be allowed to take a number from the waiting system.
  • Please keep a sufficient personal distance – at least 2 meters – from our staff and other patients or persons waiting in the reception area on the second and fifth floor.
  • If you are already a PTC patient and are undergoing proton therapy, please arrive no earlier than 10 minutes in advance. Our goal is to reduce the number of people present in one room to the greatest possible extent.
  • After undergoing all the medical procedures that you have been provided by PTC, we kindly ask you to leave the Proton Therapy Center as soon as possible.
  • We would like to ask you to strictly observe the emergency measures issued by the Ministry of Health of the Czech Republic. Extensive information on the disease is available on the website of the Ministry of Health.
    Czech Republic
    https://koronavirus.mzcr.cz/
  • If you have any respiratory symptoms or any breathing difficulties, try to postpone your consultation or PTC examination, if possible. If you are a patient already undergoing treatment, we ask you to provide us with all the information without direct personal contact (via phone, email, chat). We will give you further instructions.
  • Please let us know before arriving to PTC if anyone in your area has tested positive for coronavirus.
  • If you are planning to travel abroad prior to starting your treatment at PTC, the first day of treatment may be postponed by 14 days from the date of your return to the Czech Republic.
  • Read the instructions and information carefully and follow the basic hygiene rules as stated in leaflets available at the reception.

Contact us

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